About

Patient-Centered

The focus of the PCMH model is on the patient. This means care is tailored to meet the unique needs and preferences of each individual. Patients are encouraged to actively participate in their own care decisions and management.

Medical Home

The concept of a "home" implies that the primary care provider serves as the central hub for coordinating all of the patient's healthcare needs. This includes preventive care, acute care, chronic disease management, and coordination with specialists and other healthcare providers.

Comprehensive Care

PCMH practices offer a wide range of services, including preventive care, acute care for illness or injury, chronic disease management, behavioral health services, and coordination of care across different healthcare settings.

Coordination and Integration

PCMHs strive to ensure that all aspects of a patient's care are well-coordinated and integrated. This involves communication among healthcare providers, sharing of medical records and information, and collaboration with specialists and other healthcare professionals involved in the patient's care.

Accessible Services

PCMHs aim to provide timely access to care for patients, including same-day appointments for urgent issues, extended hours of operation, and alternatives to in-person visits such as telehealth.

Quality and Safety

PCMH practices focus on delivering high-quality care that is safe and effective. This may involve implementing evidence-based guidelines, tracking performance measures, and engaging in quality improvement activities.

Payment Reform

The PCMH model often involves changes to how healthcare providers are reimbursed for their services. Instead of traditional fee-for-service payments, PCMHs may receive payments based on quality metrics, patient outcomes, or participation in care coordination activities.